Addison Connect App
The Village of Addison's smartphone app, Addison Connect, allows residents to identify issues and report those service requests directly to the appropriate department.
Residents can upload a photo or video of the concern and mark the geographic location on a map. Each request is provided a unique tracking number so the user is able to see when action is taken.
Some of the concerns that residents can report through the app include potholes, abandoned vehicles, illegal trash dumping and broken streetlights. This information is immediately sent to the appropriate staff member, as well as his supervisor, and a backup staff person in case someone is out of the office or on vacation.
Emergency concerns should always be reported to 911.