When do I put my refuse, recyclables and yard waste out for pick up?
Place garbage at the curb no earlier than 6 p.m. on the day prior to the scheduled pick-up date.
What dates and times can I water my lawn?
May 15th through September 15th, lawn sprinkling is only permitted Monday, Wednesday, and Fridays, midnight to noon or 6 pm to midnight.
How do I report a sewer back up or water main break after the Village Hall has closed?
After hours, contact the Addison Police Department non-emergency number at (630) 543-3080.
Who maintains the Village street lights?
The Village of Addison Electrical and Forestry Department. To report a broken street light, contact the Village of Addison at (630) 620-2020, Monday through Friday.
Are there any watering restrictions in summer?
Times best to water are from 8 p.m. and 10 a.m., and between the first Sunday of April until the last Sunday of October these are also the only times allowed under the ordnance. For a full copy of ordinances come to the public works department at city hall.
What do I do if my street light is out? My sewer is backed up? When is snow removal?
Contact the Public Works Department or Environmental Services.
How do I report a water main break?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
The buffalo box (b-box) needs to be raised or lowered. How do I report that?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020.
The water meter is leaking. How do I report that?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
The water is rusty, smells funny or has low pressure. How do I report that?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
There is a water leak inside the property. How do I report that?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
Plumbing work is scheduled and the water needs to be turned off. How do I report that?
The Water Department requests 24-hours notice to schedule the water turn off. During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
The street light(s) on my block are out or not working properly. How do I report that?
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
Mulch give away.
During normal business hours of 8 a.m. to 4 p.m., call the Public Works Department at 630/620-2020. The village will deliver a truck load (4-8 cubic yards). Smaller amount may be picked up on the corner of Vista & Winthrop Avenues underneath the water tower.
There is a broken limb in the parkway tree. Who is responsible for removal?
The Village of Addison is responsible for all parkway trees. Any issue involving parkway trees should be reported to the Public Works Department at 630/620-2020 between 8 a.m. to 4 p.m. After 4 p.m. or on weekends/holidays, call the non-emergency Police Department number at 630/543-3080.
Branch pick up.
The Village of Addison has a branch pick-up program from April to October. On the 1st Monday of the month, a village-employed contractor will go thru all village streets (residential & business) to pick up branches cut to specification. Nothing over 8 feet long or 8 inches in diameter, cut side out toward the street, stacked in a neat pile. If logs are over 8 inches in diameter, they should be cut into 16 inch log lengths and placed separately from the branches. Root balls are considered yard waste and will not be picked up under the branch pick-up program.
The Village also picks up Christmas trees in January.
There is a wasp/bee nest in the parkway tree. Does the Village remove the nest?
The Public Works Department will remove wasp/bee nests for parkway trees. The Village does not remove nests on private property. Contact the Public Works Department at 630/620-2020 between 8 a.m. to 4 p.m.
There is a pot hole on the street that needs to be patched. Who do I report that to?
The Street Division will patch pot holes on village-owned streets. Contact the Public Works Department at 630/620-2020 between 8 a.m. to 4 p.m.
There is a dead animal on my street. Who do I report that to?
The Street Division will remove dead animals on village-owned streets. The Village does not remove dead animals on private property Contact the Public Works Department at 630/620-2020 between 8 a.m. to 4 p.m.
The sidewalk in front of my property has buckle/settled and is now a trip hazard. Who do I report that to?
How do I get this replaced? The Street Division will evaluate your sidewalk and let you know your options. It will be temporarily patched to prevent someone from tripping & falling.
There is graffiti sprayed on my building/property. Who do I report that to? Is there assistance in graffiti removal?
Please contact the Police Department at 630/543-3080 to obtain a police report. Next, please contact our Community Development Department at 630/693-7530 to sign a "Hold Harmless Agreement," which removes the Village from any liability. The Community Development Department will contact the Street Division for graffiti removal. The graffiti may be able to be removed, depending on the type of surface it is sprayed on.
The snow plow blocked the entrance to my driveway. Would the Village remove the snow?
The Village plows are not allowed to remove snow from the end of driveways. Snow plows are designed to discharge snow to the right of the vehicle. The Village of Addison strives to remove the snow from streets as quickly and safely as possible.
How often does the street sweeper sweep Village streets?
On average, once every two weeks with the exception of leaf season when it may take longer to complete the schedule. The Village currently has two street sweepers to ensure clean Village streets.
How would I dispose of an a/c, refrigerator, washing machine, dryer, oven, water heater, dishwasher, or large piece of furniture?
Furniture, and "white goods" (appliances) must be placed at the curb on the morning of regular scheduled pick-up. Allied Waste Customer Service at 800-345-1408 should be notified one day prior to collection.
When can I place trash at curbside?
The waste cannot be placed at curbside any earlier than 6 p.m. the day prior to collection, and not later than 6 a.m. the day of collection.
What holidays cause a delay in trash/recycling collection?
Trash/recycling pick-up will be delayed one day for the following holidays: New Year's Day, Memorial Day Observed, 4th of July, Labor Day, Thanksgiving, and Christmas Day.
What should I do if my trash/recycling, or landscape waste is not picked-up?
First confirm your actual collection day is correct. Next, make sure trash/recycling /landscape waste was placed at curbside in timely manner, and in proper containers. Landscape waste should be placed in containers with 2 Village of Addison stickers, or in brown paper yard waste bags. Recycling commodities should be placed in a Recycling Bin, or plastic bags with the Village of Addison Logo. If these guidelines were indeed followed, please call Allied Waste directly at 708-345-7050, or Village of Addison Environmental Services at 630-279-2140.
How do I dispose of paint cans?
If paint cans are empty, you may dispose of them along with your regular trash. Latex-based paint, if left to dry to solid form, can also be placed with trash with the lids removed. You may add kitty litter, or saw dust to speed the drying process. All Oil-based paint is considered Household Hazardous material, and must be disposed of at the appropriate site. Our nearest is in Naperville.
How do Village residents recycle at curbside?
Recyclables may be placed at curb alongside regular trash, on your collection day. Resident's may use either a recycling bin provided by Allied Waste for a one-time $6 fee, which is added to your water bill, or you may use clear plastic bags with the Village of Addison's logo on them. These bags are available at Jewel or Len's Ace Hardware. There is no need to separate these items. They are separated at the Allied Waste facility.
How do I dispose of construction debris?
Construction debris collection is not included in the Village of Addison contract with Allied Waste. In order to arrange a pick-up for this material, call Allied Waste Customer Service at 708-345-7050. You will receive an estimate of cost for service.
Why am I ONLY allowed to use Allied Waste for trash removal?
The Village of Addison has entered into a Franchise Agreement with Allied Waste, to bring the most cost effective waste hauling services and fees to our residents. Within this agreement is a stipulation which states that ALL waste hauling in the Village limits must be contracted through Allied Waste.
Tree roots appear to be causing back-up in my home. Who can help me with this?
If roots that are causing blockage are from trees in the Village Right-of-Way (parkway), and access to the lateral sewer is viable, the Village will attempt to clear the line. The Village cannot clear blockages caused by trees on private property. You may call Environmental Services at 630-279-2140, Monday through Friday, between 8 a.m.-4 p.m., to submit your service request. After hours, and on weekends, please call the non-emergency Police Department at 630-543-3080, who will page our on-call Sewer personnel.
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